History

With an unrivaled passion for Niagara Falls, Doreen O’Connor wanted to give tourists an unforgettable experience. In 1996 while working as the General Manager of a local hotel, Doreen started Niagara Majestic Tours on a part-time basis. The company started off small, with only one sales agent, one van and two drivers. However, within two years Majestic Tours became a year-round operation, and Doreen left her hotel career to run the company full time. In 2010 Majestic became a Gray Line franchise. Over the years, Doreen’s superior product knowledge and customer service skills have led Majestic to the great success it is today.

Gray Line is licensed to operate in Buffalo, and Niagara Falls US and Canada. We offer a variety of services beyond guided sightseeing, such as airport transportation, private charters and more.

Click here to view all of our tours.

Today, Gray Line holds the licenses to operate in Niagara Falls USA, Ontario and Buffalo. The company offers a wide array of products and services that include sightseeing tours of Niagara Falls, airport transportation, private charters and much more.

Niagara Majestic Tours, dba Gray Line Niagara Falls/Buffalo.

Corporate Time Line

February 1996Incorporated in the State of NY
April 1996DOT Licensing USA & Can
May 1996First Tour Van out-1 van, 1 sales agent, 2 drivers
1998Started Business full time year round-3 vans, 1 mini bus, 7 drivers
1998Owner/President Doreen O'Connor quit her full time job to grow the company
2003-2009Large Casino Contract
April 2009Contracted to run NYS Official Thruway Center
March 2010Awarded Gray Line Franchise