With a passion for Niagara Falls, that is unrivaled by others, Doreen O’Connor set out to give visitors to the area an unforgettable experience. In 1996, while acting as the GM of a local Niagara Falls hotel, Doreen started Niagara Majestic Tours. It began as one sales agent, one van and two drivers. From there, the company blossomed into a year round operation in two short years. Doreen left her life of hotels and began to run Niagara Majestic full time.
Her superior product and excellent service led to great success of the company and found larger companies looking to source her services. Niagara Majestic began branching out into contracted transportation in addition to sightseeing. The company serviced large Casino contracts as well as other pieces of business.
When the economy crashed in 2008, travel and tourism along with many companies suffered in the area. This lead to a sharp decline in visitors to Niagara Falls and contracted business. It was an opportune time for Ms. O’Connor to rebuild and recreate Niagara Majestic. With some hard work and the help of the loyal staff she employed, she became contracted to operate the Official NYS Thruway Centers.
Because of Doreen’s keen sense of business and love of what she does, she soon attracted the attention of the world’s largest sightseeing brand; Gray Line. Ms. O’Connor was awarded the Gray Line brand in March 2010 and has transformed Niagara Majestic into one of the largest sightseeing companies in Niagara Falls.
Today, Gray Line holds the licenses to operate in Niagara Falls USA, Ontario and Buffalo. The company offers a wide array of products and services that include sightseeing tours of Niagara Falls, airport transportation, private charters and much more.
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Niagara Majestic Tours, dba Grayline Niagara Falls/Buffalo.